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Social Media Management

It's time to engage with your customers on social media

Social Media is more powerful than you think

Local SEO is a vital channel for physical location businesses, as millions of customers use local search every day to find the best businesses that offer the products and services they are searching for.


Like Search engine optimisation, Social media optimisation plays an important role in the success of a Website. Specially, now social signals impact the SEO of your blog. Social media marketing and optimisation of your blog or website has become equally important. Especially for an E-commerce website, Social media optimisation is very important, as now people use social recommendations for buying products online. Importantly, being on Social media will help you to create a brand of your own.

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Facebook

Facebook is the social giant, it has over 2.3bn active users in the last quarter of 2018 and over 50 million business pages, perfect for B2B and B2C sales, are you on Facebook?

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Twitter

Developed slightly later than Facebook but still a major contender, Twitter has over 320 million active users and is the celebrities first choice for promotion, why not yours?

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LinkedIn

The social network for professionals. Has over 260 million active users every month and still growing this is a prime location for B2B & B2C sales. Is your business on LinkedIn?

Connect your business to new customers today

Social media has provided us with the channels, many businesses are still not using social media to promote. It can be a daunting task but here at Secrero we have a team that can do it all for you.

  • Reach new customers
  • Easier communication with customers
  • Great a social buzz around your brand

We keep our prices transparent for all to see.

We don't like letting you haggle so we provide you with an upfront, rock bottom fee for all to see.

From

£399+vat

Social Media Monthly

Fixed Plan

Get started with Social Media Marketing. Includes profile and tracking setup for Facebook, as well as content generation for Social Media channels including Facebook, Twitter and LinkedIn.

  • Social Profile Setup
  • 8 Posts Per Month
  • Maximum 8 Boosts Per Month
  • Page Promotion
  • Brand Awareness
  • Traffic
  • Engagement
  • Lead Generation
  • 5 Hyper Targeted Audiences

Get Started Now

FAQ - Frequently asked questions

We get asked questions every day but below we have listed some of the most common social media questions we receive

Which social media platforms should my brand be present on?

First things first, there’s no doubt that your business should be on social media, regardless of the industry. The purpose behind having a social media presence, however, may differ from one company to another. As a brand, you need to know where your audience is and start from there. Conveying messages to the wrong crowd will end up in a lot of dissatisfaction for all involved parties.


Bear in mind that some channels are focused on B2B, while others take a B2C approach. The decision depends on the product or service that you’re providing, as well as on your audience.

With that out of the way, the bare minimum includes an account on Facebook, Twitter and Linkedin. The first two are meant for more light-hearted B2C updates, while the latter is mostly used for HR initiatives and B2B relationships. From here on, you can expand to Instagram, Snapchat, Pinterest, Google+, or others, depending on who you want to approach and with what purpose.


How to handle negative comments on social media?

Some brands have this common misconception that social media is a place full of negativity. Even if it were so, it’s better to know that there is a place where customers express all sorts of opinions, rather than being oblivious. When it comes to handling this type of comments, you only have two options.

First of all, you can choose to address your customers’ concerns in an attempt to regain their trust. Bear in mind that in some cases there can be no retention if you’re not doing so. Even satisfied customers will start questioning your customer service standards if they notice such approaches.


Secondly, you can turn to the content moderation solutions provided by the social media platforms. Facebook and Instagram are only two of the social networks that provide comment filtering options.


I already have an SEO plan would I need social media too?

Social media optimisation is a natural extension of SEO. Search engine optimisation helps you market your site through search engines while social media optimisation strengthens your brand image across the high traffic social media platforms on the internet.


Does your social media monthly include a paid promotion budget?

The Social Media Monthly Package does not include a paid promotions budget for boosted posts. We recommend an additional minimum of £100.00 for the purposes of boosting posts.